| “They make a good case
about what lies ahead of us. The next revolution is that of
Leadership—true leadership based on managing the whole and not
the parts. Those aspiring to be tomorrow’s leaders are advised
to talk to Gary Heil and Deborah Collins Stephens and enjoy the
pleasure of rediscovering the New World of Customized
Leadership. Jan Carlzon Former CEO, SAS Airlines,
author of
Moments of Truth |
|
| “Moving an organization
from a less than productive business to a creative, driving
operation is a difficult tasks. Taking an already successful
business and bringing it to new levels of excitement and
profitability is even more daunting. In both situations they are
powerful as consultants, leaders and advisors. They have the
uncanny ability top push the leaders of organizations towards
developing a vision and living it. Conventional wisdom is not a
barrier for them but rather an opportunity to excel as a unique,
one of a kind organization. Art Levitt, Former Chief Executive
Officer, Hard Rock Café |
In a world where
relationships are the currency of the future they set the
standard for the next generation of service.
Sandra Kurtzig,
Founder and Former chairman, ASK Computer Systems |
Their books should be
read every year. With customers today having more choices than
ever before, how you serve them could be the difference between
keeping or losing your customers and your business.
Chandler
Barton, Former Chairman Coldwell Banker Corporation |
They have a call to
action. They tell us to stop talking about change and start
making it happen. It’s a tough dialogue. A candid one filled
with provocative ideas and smart suggestions.
Richard B. Thomas,
Former EVP and Director, American Honda. |
A powerful, must read
map for discovering a valuable and elusive treasure: customer
loyalty. Chip R. Bell, Author, Managing Knock Your Socks Off
Service. |
Comments from our
work in bringing legendary management theorists Abraham Maslow’s
and Douglas McGregor’s work back to a new generation of leaders: |
| |
| “With every passing
year, the message becomes ever more relevant, more timely, and
more important. “This was Maslow and McGregor’s most important
and most enduring work. It had lasting impact on me. Peter F. Drucker
|
“We have all been
quoting Maslow for years and now to have such an excellent
compilation on management and organization comes like a timely
gift from heaven. The values and principles taught decades ago
are even more relevant today.” Stephen Covey, author
The Seven
Habits of Highly Successful People |
|
| The profound concepts
could generate a Copernican Revolution of work and society,
catapulting us out of what future generations will look back on
as the dark ages of management.” Jim Collins, Author
Built To
Last and Good To Great |
|
| The brilliant and humane
perspectives are made easily accessible. It’s also quite
humbling—why haven’t we yet actualized the truths about human
behavior and the nature of work?” Margaret Wheatley,
Author of Leadership
and The New Science. |